Help & Support

We're here to help β€” answers to the questions we hear most, plus how to reach us directly.

πŸ“§ Email us at contact@matrixastro.com πŸ“ž Call (832) 408-0455 β€” or use the support form below

Frequently Asked Questions

The quiz asks three quick questions β€” what you're seeking, your birth date, and your general spiritual outlook β€” and uses your answers to match you with a personalized reading recommendation from our partner offers. It takes about 60 seconds and there's no sign-up required to see your result.

No. Astrology, numerology, and the Matrix of Destiny system are entertainment and self-reflection tools, not scientifically validated predictive methods. Nothing on this site should be treated as guaranteed, professional, medical, financial, or legal advice. See our full disclaimer for details.

The quiz itself is completely free β€” no card required. Your Sun & Moon and Matrix of Destiny reports are free to preview; the full written report and live AI voice sessions use our token system, with free trial minutes on every session.

Live AI voice sessions require users to be at least 18 years old. This is enforced at the start of every session.

No. MatrixAstro does not sell or promote any third-party or affiliate products. Every reading and live session on this site is built and delivered directly by MatrixAstro β€” see our disclaimer for full details.

It's a simplified version of the "Matrix of Destiny" numerology system. Enter your birth date and we'll generate a small chart of numbers said to represent different areas of life β€” personality, purpose, finances, and more. Read more in our blog explainer.

We only use quiz answers (birth date, goal selection) to generate your reading recommendation, plus anonymized analytics to understand site usage. We don't sell personal data. See our Privacy Policy for the complete breakdown.

All billing, token, and account support is handled directly by MatrixAstro. Use the support form below, or contact us, and we'll get back to you.

Take a look at our Astro Shop page for the full lineup of in-house readings and live AI voice sessions, with more detail than the homepage quiz gives you.

Submit a Support Request

Didn't find your answer above? Fill in the form and our team will get back to you personally.

Or email us directly at contact@matrixastro.com

Other Ways To Reach Us

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Support Email

contact@matrixastro.com

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Call Us

(832) 408-0455

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Support Hours

Mon–Fri, 9am–6pm CT

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Response Time

Within 1–2 business days

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Priority Support

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